Highflybet Terms and Conditions

Acceptance of These Terms

Completing registration at Highflybet counts as acceptance of these terms in full, and the resulting agreement is legally binding between the player and the operator from the moment the account is confirmed. A player who does not agree with any clause should not register or continue using the account, since continued play after a change to these terms (covered later on this page) is itself treated as renewed acceptance. The terms apply to every part of the platform the player can access, including the casino lobby, the live tables and the sportsbook, and they sit alongside the separate promotions terms referenced whenever a bonus is claimed.

Who Can Register an Account

Registration is open only to players aged 18 or older, and the minimum age applies uniformly across Australia with no state or territory variation. Each person may hold one account, and that restriction extends to one account per household and per IP address, so a second registration by the same person, a family member sharing a connection, or an attempt to reopen a closed account under a different name is treated as a breach of these terms. Players must provide accurate registration details, including full name, date of birth and a genuine email address, since mismatched details are one of the most common causes of a delayed verification later on. Highflybet does not hold an Australian gambling licence, and each player remains responsible for confirming that using an offshore-licensed platform is lawful in their own circumstances before registering.

Bonus Wagering and Expiry Rules

The welcome package, worth up to $3,900 plus 150 Free Spins across four qualifying deposits, carries a wagering requirement of x40 on the bonus amount before any resulting balance can be withdrawn. A maximum bet of $8 applies to any single spin or round while a bonus is active, and a wager placed above that limit while wagering is incomplete can result in the bonus and any associated winnings being void. Bonus funds and the free spins tied to them expire 7 days after being credited if the wagering requirement has not been met by then, and wagering contributions together with any excluded games are set out in the promotions terms shown at the time each offer is claimed. Reload offers such as the Highroller Reload (code 50HIGH, x35 wagering) and the Sunday Reload (code RELDAY, x5 wagering) follow the same principle of a fixed wagering multiplier and a bet cap applied for the duration of the offer. Players must be 18 or older to claim any bonus, and every promotion is subject to its own additional terms shown before it is activated.

Deposit and Withdrawal Methods

Deposits and withdrawals must use a payment method registered in the account holder’s own name, and a mismatch between the payment method name and the account name is grounds for a payout to be held pending further checks. The daily withdrawal cap for a standard account is $14,900 across a maximum of three withdrawals per day, and Gold 2 and higher VIP tiers receive priority processing and increased daily limits. A single card or bank transaction at or above $5,000 triggers an automatic anti-money-laundering review, and a win above $16,500 may be paid out in monthly instalments rather than as a single transfer.

Limitation of Liability

Highflybet is not liable for losses arising from circumstances outside its direct control, including internet connectivity failures on the player’s side, third-party payment provider delays, or scheduled maintenance that interrupts a session already in progress. Where a fault in the platform itself causes a financial loss, liability is limited to the amount directly affected by that fault, and Highflybet does not accept liability for indirect or consequential losses such as lost opportunity or lost winnings from a separate, unrelated session. This limitation applies to the casino, live dealer and sportsbook products alike and does not affect any right that cannot be excluded under the law of the player’s own jurisdiction.

What Happens After a Technical Malfunction

A confirmed technical malfunction, whether in a pokie, a live table feed or a sportsbook market, results in the affected round or bet being voided and any stake returned to the account balance. Displayed results that conflict with the outcome recorded on the game provider’s own server are resolved in favour of the server record, since that record is treated as authoritative over what appeared on the player’s screen. Where a malfunction affects a bonus round already in progress, the wagering already contributed up to that point is preserved and the round is replayed or settled once the fault is corrected. Sportsbook markets affected by a data feed error or an incorrectly published price are settled at the correct price once identified, even where bets were already placed at the erroneous one.

How We Verify Your Identity

Verification (KYC) is required before a first withdrawal is processed, and Highflybet may also request it earlier if account activity warrants a check. Accepted proof of identity includes an Australian driver’s licence, a passport or a Medicare card, and proof of address is satisfied by a recent utility bill or bank statement showing the account holder’s name and current address. Documents are reviewed after upload through the account verification section, and a straightforward submission with clear, unedited images is typically processed within a day or two, though a request for additional documentation extends that timeframe. No withdrawal is released while verification remains incomplete, regardless of how long the account has been active beforehand.

Governing Law and Regulatory Jurisdiction

Highflybet is operated by Skywave Entertainment N.V. under Curacao Gaming Control Board Licence No. OGL/2024/1126/0521, and these terms are governed by the law applicable in the operator’s place of registration rather than by Australian gambling legislation. The Curacao Gaming Control Board is the regulatory authority responsible for the licence, and any dispute that cannot be resolved directly with support is escalated through the channel described in the legal notice page rather than through an Australian regulator, since Highflybet does not hold and does not claim to hold an Australian gambling licence.

Prohibited Account Conduct

Multi-accounting, meaning the operation of more than one account by the same person, household or IP address, is prohibited and results in the affected accounts being restricted pending review. Bonus abuse, including claiming the same promotion across linked accounts or wagering in a pattern designed purely to extract bonus funds without genuine play, voids the bonus and any winnings derived from it. Collusion between players, whether to manipulate a live table outcome or to coordinate sportsbook bets for mutual advantage, and the use of automation, scripts or bots to place bets or spins are all treated as breaches that can lead to account closure and forfeiture of the balance obtained through the prohibited activity.

How These Terms Change Over Time

Highflybet may update these terms to reflect a change in payment methods, bonus structure, regulatory requirement or platform functionality, and a revised version takes effect from the date shown at the top of this page. Material changes are notified through the registered email address on the account or through an on-site notice displayed after login, and continued use of the account after a change has taken effect is treated as acceptance of the revised terms. A player who does not agree with a material change may close the account by contacting support at [email protected] before the change takes effect.